Skip to content

Surfside Emergency Hospitality Support

The GMCVB and the Greater Miami and the Beaches Hotel Association send heartfelt thoughts to the victims and families impacted by the tragedy in Surfside. The shocking news of the partial condo collapse is devastating, and we join as a community to support all that have been impacted.
We are asking our hospitality partners to come together and support in any way possible including the contribution of complimentary rooms, rental vehicles, childcare services, and donations. Please email support details here.

We will continue to update our page with resources.

Special Hotel Packages

View discounted hotel packages offered for residents, family and first responders impacted by the Surfside emergency.

Expedia Group Emergency Accommodations Portal

Additional Booking Portals

Enterprise Rental

Enterprise Rental is offering 15% savings on rental cars for those impacted. Please use code 41ESURF.

A family reunification hotline has been set up at (305) 614-1819.

Family Assistance Center is open at the Surfside Recreational Center at 9301 Collins Ave. for people who are unable to locate relatives who live in the building.

For more information on county resources, click here.

To contact American Red Cross, click here.

Assistance for Impacted Travelers

If you are visiting the area and are in need of assistance with travel-related matters including visas, airfare, personal documentation and more, please contact Lea Padron with Senator Marco Rubio's office at Lea_Padron@Rubio.Senate.Gov.


Miami Heat, Knight Foundation and others team up to create Hardship Fund for victims: The Miami Heat, the Miami Heat Charitable Fund, the Coral Gables Community Foundation, the Key Biscayne Community Foundation, the John S. and James L. Knight Foundation and The Miami Foundation are working together to build a hardship fund for those impacted by the Surfside building collapse. This hardship fund will allow residents both locally, and nationwide, to give toward relief efforts. Contributions to the fund can be made here.

The Shul of Bal Harbour: The Jewish community center, not far from 8777 Collins Ave., established a fund to support victims of the collapse. You can find more information and donate here. They are also collecting items, which can be dropped off at the Skylake Synagogue, 1850 NE 183rd St., North Miami Beach, FL 33179. The center has asked for: Sweatshirts Phone Chargers Drinks Blankets Pillows Snacks

The Greater Miami Jewish Federation: Established an emergency fund for short-term and long-term needs. The federation is accepting checks with the notation Surfside Building Collapse at 4200 Biscayne Blvd., Miami, FL 33137. They are also accepting donations via credit card. For more information about the fund, call (305) 576-4000 or visit this page.

Florida Blue offers Grief Counseling Help Line: Florida Blue, along with New Directions Behavioral Health, is offering a free 24-hour-a-day grief counseling help line for those in need of support following the Surfside collapse. Anyone in Florida is eligible and insurance is not needed. The help line, which also offers bilingual emotional support, can be reached at (833) 848-1762.

Catholic Charities, Local Archdiocese of Miami Clergy join rescue efforts: Catholic Charities is on-site to see what resources families will need. Catholic Charities is accepting donations for those affected by Thursday’s tragedy. Information on how to donate can be found at

American Red Cross: The American Red Cross is at the scene of the collapse helping authorities with rescue efforts. It offers several online and mail options for donating. To donate online visit the donation page. For those who want to donate by check or to a specific cause, there is a donation form that must be printed and sent to: American Red Cross, P.O. Box 37839, Boone, IA 50037-0839.To donate by phone or to get assistance with your donation, call (800) HELP NOW (1-800-435-7669). For Spanish, call (800) 435-7669, and for a TDD operator call (800) 220-4095.

Operation Helping Hands: Operation Helping Hands is a partnership between United Way of Miami-Dade and the Miami Herald/el Nuevo Herald that was created in 1998 in the aftermath of hurricanes Mitch and Georges. Since then, it has been reactivated in response to disasters and other emergency situations such as the COVID-19 global pandemic and now, the aftermath of the building collapse in Surfside. Here’s how to support and assist families with their short- and long-term recovery needs: Operation Helping Hands donations.

Miami Children's Museum is offering admission scholarships for those directly affected by the tragedy that would like respite at the Museum. The museum is also making resources available on their social media channels to help children cope with trauma and parents explain the news to children. For scholarship information, please contact Myrna Ace,


The town of Surfside activated a form online for Miami-Dade County residents who want to help the families of the victims. They are in need of support. You must specify the service you can provide. Here is the official volunteer form.

City of Miami Beach Updates

City of Miami Beach Declares State of Emergency Over Champlain Towers Building Collapse

Surfside Residents Can Enjoy Miami Beach Tennis & Swimming Amenities

Miami Beach Cancels Fire on the Fourth Festival


Scroll To Top