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The New Normal Guidelines


Greater Miami & the Beaches Hotel Association and The Greater Miami Convention & Visitors Bureau are committed to helping local hotel operators respond to challenges presented by the coronavirus. This set of guidelines will help hotels maintain a healthy environment for guests and staff.

Hospitality Industry Grant program no longer accepting applications
Click here to view press release
For the specific rules of the application process and to apply, click here.
Special thanks to Commissioner Sally Heyman for her hard work to make this happen.
Applications for The SOBEWFF® & FIU Chaplin School Hospitality Industry Relief Fund

Hotel owned restaurant employees are eligible.


The Hospitality Institute is providing online COVID-19 re-opening training to employees at hundreds of hotels in collaboration with the Florida Restaurant and Lodging Association. The New Normal: A Guide for Residents and Commercial Establishments, issued by Miami-Dade County Mayor and MDC alumnus Carlos Gimenez to safely re-open businesses. The program prepares a “lead trainer” who then provides ongoing training to other employees in compliance with guidelines from the Centers for Disease Control, Occupational Safety and Health Administration, World Health Organization, and the Florida Department of Health.

At this time there are no future training sessions.

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