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MIA operational update in response to COVID-19

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(MIAMI, April 2, 2020) – The Miami-Dade Aviation Department (MDAD), in coordination with its federal partners, airlines, concessionaires and Miami-Dade County government, continues to closely monitor the latest developments related to Coronavirus (COVID-19), in order to maintain safe, healthy and efficient operations for essential passengers, cargo and employees at Miami International Airport (MIA) and Miami-Dade County’s general aviation airports.

While the U.S. government has limited entry to the U.S. from some countries, domestic air travel and some international travel is still permitted. As part of the federal aviation system, MIA and airports across the nation remain open for essential travel and trade, such as medical personnel, equipment and supplies, farming and agriculture cargo, and industrial machinery and parts.

Below is an update on MIA operations

 

Departures:

  • In response to reduced passenger traffic due to the COVID-19 threat and to maximize the airport’s efficiency, Concourses E, F and G are temporarily closed.
  • All passengers traveling for essential reasons are encouraged to contact their airline to confirm their flight status, because domestic and international flight schedules continue to change.
  • The Transportation Security Administration is now allowing passengers to pack hand sanitizer bottles up to 12 oz. in their carry-on bag. Bottles more than 3.4 oz. in size may require additional screening, so passengers should allow for extra time.

Arrivals:

  • As directed by an executive order from Florida Governor Ron DeSantis, Florida Department of Health staff is asking each passenger arriving on direct flights from New York Tri-State area airports (Connecticut, New Jersey and New York) a series of travel questions and notifying them about the executive order’s direction for them to self-quarantine for 14 days.
  • MIA continues to be one of 13 U.S. airports approved by the U.S. Department of Homeland Security (DHS) to receive flights from the Schengen area of 26 European countries, the United Kingdom and the Republic of Ireland, under a presidential proclamation that permits entry to the U.S. from those countries for U.S. citizens and legal permanent residents only.
  • The travel restriction affects a total of 20 routes served by airlines at MIA, which are: Amsterdam, Barcelona, Copenhagen, Dublin, Dusseldorf, Frankfurt, Helsinki, Lisbon, London Heathrow, London Gatwick, Madrid, Milan, Munich, Oslo, Paris (CDG), Paris (Orly), Rome, Stockholm, Warsaw and Zurich.
  • Medical personnel contracted by the Department of Homeland Security is asking each passenger from these Level 3 European countries a series of health questions and performing random temperature checks before they enter the passport control area.
  • The Centers for Disease Control and Prevention (CDC) continues to provide additional screening to passengers showing symptoms of a contagious disease, or to any passenger who has traveled to the Level 3 countries of China, Iran or South Korea in the last 14 days.
  • The Concourse E federal inspection facility is closed until further notice, so international passengers will exit Customs at either the Concourse D or Concourse J greeter’s lobby.
  • MIA’s automated passport control and Global Entry kiosks each have anti-microbial surfaces and are being cleaned by MIA staff after every other use.

Concessions:

  • Some shops and restaurants have modified their hours of operation or have temporarily closed, but concession services remain available for all scheduled flights.
  • Dining locations and airline lounges are restricted to 50 percent capacity, and social distancing measures have been implemented.
  • Standalone bars have been closed until further notice.
  • For a directory of shops and restaurants, hours of operation and closures, visit www.shopmiamiairport.com or follow @ShopsatMIA on Twitter.

Ground Transportation:

  • As of March 18, Super Shuttle is no longer operating at MIA.
  • The following ground transportation options remain available to passengers:
    • Ride app pickup zones are located on the Arrivals Level (1) at the middle median outside of doors 1, 2, 3, 4, 5, 7, 11, 15, 20 and 23.
    • Taxicabs and Hotel shuttle bus pick-up zones are also located on the Arrivals Level outside of the baggage claim areas.
    • For car rental service or public transportation, follow the purple signs to the MIA Mover, for a two-minute people mover ride.
  • Valet parking service at MIA’s Dolphin and Flamingo garages is suspended indefinitely.

 

Services and Amenities:

  • The American Airlines Admirals Club (near Gate D15), American Airlines Flagship Lounge (near Gate D30),Centurion Lounge by American Express (near Gate D12), Delta Sky Club (Concourse H) and LATAM Airlines VIP Lounge (Concourse J) are temporarily closed.
  • MIA’s Multi-Sensory Room (Concourse D), Plane Fun Children’s Area (Concourse E), Non-denominational Chapel (Central Terminal), Military Hospitality Lounge (Concourse E) and Yoga Room (South Terminal are temporarily closed.

 

  • CBP’s Global Entry office (Concourse J) is temporarily closed.

 

  • MIA’s Volunteer Ambassador Program has been suspended indefinitely.

 

Preventive Measures:

  • To keep passengers healthy while traveling, frequently touched areas are being cleaned and sanitized more often by MIA’s cleaning contractor.
  • Additional hand sanitizer dispensers have been deployed throughout the airport, and the routine replenishment of hand-sanitizing solution has been increased.
  • MDAD staff is assisting the airlines and federal agencies with urging passengers to practice social distancing (at least six feet) if they are waiting in a queue line.

Visit MIA’s online newsroom at https://news.miami-airport.com or follow us on Twitter (@iflymia) for the latest updates, as well as tips on how to remain safe and healthy when traveling.

For information about how Miami-Dade County continues to respond to COVID-19, visit Miami-Dade County’s website.

 

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